Changing Attitudes through Interactive Learning: The Impact of Teaching Total Quality Management on Students' Everyday Lives

Education delivers concepts and principles to students over their course of study and positively impacts their personal development. This research explores student perceptions of the influence of a Total Quality Management (TQM) course on their attitudes toward various aspects of everyday life. The critical contribution of this paper is that it empirically evaluates the perceived influence of interactive lectures and teaching techniques on knowledge acquisition and attitudes in daily life from the perspective of the students themselves.