The Purpose of Focus Groups in Ascertaining Learner Satisfaction with a Virtual Learning Environment

This paper examines the contribution of focus groups in evaluating learner satisfaction with a Virtual Learning Environment (VLE). It explores the views of a group of introductory level Post Compulsory Education learners that have a history of disaffection, impoverished learning and challenged written and communication skills. The outcome of this study will be used to inform future VLE material design for inclusion in a School policy document. Additionally, the findings will contribute to the development of both a broader range of discrete ICT programs delivered by a VLE and embedded ICT within a range of vocational qualifications across the Post Compulsory Education Vocational Curriculum.