A Framework for Advising Reform. CCRC Working Paper No. 111

Under the Integrated Planning and Advising for Student Success (iPASS) initiative, 45 two- and four-year colleges have undertaken reforms that aim to provide students with seamless, holistic advising experiences that lead to improved academic outcomes. Colleges participating in iPASS have adopted a data-oriented approach to select and integrate new technologies into their advising practices to facilitate better interactions between students, faculty, advisors, and other student services staff. Based on research on iPASS and other advising redesign efforts, the Community College Research Center (CCRC) developed an evidence-based framework for advising redesign called SSIPP, which emphasizes a "sustained," "strategic," "integrated," "proactive," and "personalized" approach to advising. This paper describes the key principles of the SSIPP framework and illustrates how these principles have been adopted in reforms. The information and recommendations shared here are derived primarily from qualitative research conducted when iPASS reforms were being developed. The focus is on examples of practice and lessons learned.