Factors That Drive RTO Performance: An Overview. Synthesis Report

This paper provides an overview of recent research on the factors that drive the performance of registered training organisations (RTOs), with a view to identifying areas for future research. Initially it explores the drivers of RTO performance; then discusses findings from available literature from Australia and from overseas, and discusses some implications for further research. The discussion is structured under the organising themes of: (1) high performance organisations and frameworks; (2) effectiveness and efficiency indicators of performance; (3) trials of RTO performance indicators; (4) international approaches (including for United State of America, United Kingdom, European Union, Germany, and New Zealand); and (5) concluding remarks. This is a companion piece to another National Centre for Vocational Education Research (NCVER) report, "Are We All Speaking the Same Language? Understanding "Quality" in the VET Sector", written by Tabatha Griffin (ED579516).