Training and Assessment (TAA40104) in Community Providers in New South Wales: Participant Intentions and Outcomes. Occasional Paper

Five years after implementation, the Certificate IV in Training and Assessment (TAA40104, and hereafter also referred to as the Certificate IV) remains a pivotal qualification in the national vocational education and training (VET) system. Under the Australian Quality Training Framework (AQTF) it is the qualification required by both workplace trainers/assessors and trainers/assessors working in classroom situations in registered training organisations (RTOs). Graduates with this qualification are in a position to have a significant influence on the quality of VET delivery. Consequently, opinions abound regarding the content and delivery of the qualification. There is a small but growing body of research, reports and conference papers that focus on the implementation of the qualification (Alexander 2007; Vocational Education and Training Accreditation Board 2008), its fitness as the benchmark for trainers and assessors in the national VET system (Innovation Business Skills Australia 2006; McRae 2008; Smith 2007; Robertson 2008, 2009) and more recently the experiences of those who have undertaken the qualification (Down, De Luca & Galloway 2009; Clayton 2009). This paper aims to contribute to this body of research by exploring the goals of a sample of Certificate IV candidates and their expectations of the course, and comparing their initial intentions with their actual outcomes. As the author works in the adult and community education (ACE) sector in New South Wales, the sample was drawn from among the 25 NSW ACE providers with the Certificate IV in Training and Assessment on their scope of registration. The research findings will be useful for registered training organisations who are seeking a procedure for examining and comparing intent and outcomes. This paper provides a brief overview of current research and reports on the Certificate IV in Training and Assessment and other literature relating to the measurement of learner intent and outcomes. The paper then discusses the findings that emerged from the data collected for this research. Appendices include: (1) Online survey questions; (2) Phone interview questions; and (3) Profiles of phone interviewees. (Contains 2 tables, 9 figures, and 1 footnote.)