Creating a Collaborative Environment: Instructional and Learning Services

Instructional technology consists of many elements, including information technology, knowledge of pedagogy and faculty needs, technical support, and training. DePauw University has recently reorganized its Information Services staff to include several staff areas, including technicians, library staff and help desk, as well as faculty support staff. As part of this reorganization, a new group, entitled Instructional and Learning Services, was formed. We will discuss the elements of this group and the decision to meld these individual areas together, our vision for this group and its identity on our campus. We will also talk about how collaboration within the group has been a catalyst for our successful integration. This discussion will appeal to those trying to integrate disparate staff groups, as well as those interested in collaboration within departments. [For complete proceedings, see ED490133.]