The Paper Chase in the Workplace: The Use and Value of Vocational Education and Training Qualifications to Employers. A Paper for the Workplace Learning Special Interest Group.

Australian employers' appraisal and use of vocational education and training (VET) qualifications were examined through case studies of 15 small, medium, and large organizations in 8 of Australia's "old" and "new" economy industries. Data were collected through interviews with management/employer representatives, middle managers, and union representatives at each organization and a company profile that was administered during the site visits. Employer confidence in the ability of Australian VET providers to meet business needs was mixed. Although providing training was not part of their core business or primary focus, they generally considered it important in supporting their business goals. This view was particularly evident in the use of training for recruitment and for meeting legislative requirements. All sectors but the surfing industry used formal training. The employers were also ambivalent toward training providers. Their comments on training providers were generally negative, in some cases, expressing the view that all training is lacking but training supplied to their own organization was satisfactory. When asked what they want in VET training, the employers mentioned flexibility of VET qualifications and training, flexibility in delivery, and training organizations that listen to and are responsive to business needs. A need for greater understanding and knowledge of recent changes to Australia's national training system was identified. (Contains 60 references.) (MN)