Office Systems. Competency Based Program Content Standards for Office Occupations.

This document is intended to help Oregon district-level curriculum planners, teachers, regional coordinators, and department of education staff plan programs to meet the entry-level needs of office support workers and to prepare students for a postsecondary learning experience. The instructional program is described in terms of goals, approval criteria, configuration options, course titles, course descriptions, and content standards. Content standards include those for basic skills, technical skills, and employment skills and attributes identified for a career as secretary, receptionist, typist-clerk, word processing operator, or data processing operator. The standards are based on occupational information taken from the Oregon Office Systems and Marketing Technical Committee Reports and the Lane County Office Systems Committee task list. The document also includes: information on the process of program approval, office systems vocational cluster approval criteria, a content standards course matrix, competency statements regarding basic and technical skills, definitions, and five references. A matrix that shows skills designated essential learning skills and where they occur in the curriculum, a work history record form that incorporates a competency profile, and a sample competency certificate are provided in the appendices. (CML)