Central Michigan University Counseling Center Evaluation.

An evaluation of the Central Michigan University Counseling Center is presented in this document. Parts of the study methods are described, including the questionnaires sent to 1,000 randomly selected students in residence, use of an optical scan answer sheet, and data collection from 112 users and 324 nonusers of counseling services (a 43.6% response rate). These results are summarized: (1) females used the counseling center more frequently than did males; (2) users and nonusers thought counselors held master's or higher level degrees; (3) respondents thought students used the center on their own initiative; (4) users were more knowledgeable than nonusers about available services and most reported they would recommend a friend seek help at the center; (5) users and nonusers were not very aware that the center gave tests and explained results; (6) of the users expressing an opinion about the competency of counselors, most rated them as competent in helping students with personal, academic, and career problems; (7) a majority of the respondents felt a main function of the center was to work with students with substance abuse problems; (8) users rated the center's environment as satisfactory; and (9) most users were satisfied with their experiences at the center. More frequent evaluations, a comprehensive plan for utilization of evaluation information, and the assignment of a supervisor for future projects are recommended. The study instruments are appended. (ABL)