College Management System Improvement: Managerial Topics Part of the Review Phase. Working Paper. College Management System Improvement Project.

How can the structure of a management system be reviewed? What specific data should be collected and what procedures should be followed? The specific data collection methodology consists of three steps: (1) description of process outputs, procedures, and inputs; (2) evaluation of effectiveness, needs, and priorities for change in the process; and (3) flow charts of process operations and relationships between processes. Each of these steps is described in detail and data collection forms are provided. This approach has wide applicability to different types of organizations. Data collected are useful to (1) identify areas of college management structure that need improvement, and (2) evaluate changes after they have been implemented. (Author/KE)