The Critical Incident Technique: A Bibliography.

The bibliography was compiled in response to requests for background information about the critical incident technique; references were provided by those interested in the technique. Graduate students searching for guidance on the technique should find it useful, as should researchers. The critical incident technique is a method of research formulated by Dr. John C. Flanagan, who established the American Institutes for Research (AIR), an organization devoted to the application of scientific approaches to studies of human behaviors. The critical incident technique has been applied in helping to solve practical problems in industry, education, health, and community service. More than 600 studies in which applications of the technique were used are cited in this bibliography; projects undertaken by AIR are identified and project numbers given. A subject index reveals that the greatest number of references included in the bibliography deal with teachers and teaching, nurses and nursing, training, military officers, and management. (Author/AJ)