Strategies to Enhance Knowledge Transfer: Lessons from a Multinational Corporation

To maximize the rent-yield of the innovation and product development process, firms attempt to commercialize knowledge through activities that require effective knowledge transfer. Knowledge transfer remains a challenge for most firms, however, due to the recipient organization’s lack of ability to absorb and apply new knowledge. We examined four knowledge-transfer projects within a large multinational corporation. We identified important actions, lessons learned, and recommendations that practitioners can use to enhance their own knowledge-transfer processes.