Experience of paediatric healthcare professionals with the questionnaire ‘’We would like to know you!’’

Introduction: Person-centred care is considered to be the core of healthcare, drawing attention to values and preferences of patients regarding their healthcare. Person-centred care plays an equally important role in paediatric healthcare, particularly in potential additional communicative difficulties for paediatric patients to convey their wishes. Implementation of the questionnaire ‘’We would like to know you!’’ aims to support person-centred care for paediatric patients. This study investigates the user experience of the questionnaire and the extent to which it supports person-centred care from the perspective of the healthcare professional. Method: A retrospective interview content analysis was conducted, using a qualitative narrative research method. Healthcare professionals were interviewed according to a topic list. Results: Eleven healthcare professionals were interviewed, including doctors, nurses and educational workers. The questionnaire’s overall use indicated a low level of application, partly due to its’ early stage of implementation and the choice to approach only new patients. However, the majority of those utilizing the questionnaire found it practical in use, providing additional information in either getting to know their patient, facilitate contact or as a way of being alerted of children or topics in need of additional attention during consultation. Conclusion: Based on these findings, the questionnaire could contribute to supporting more person-centred care. However, when primarily approached as a tool to improve efficiency in healthcare, person-centred care could be diminished. Future research is recommended on a larger group of participants, further identifying the various ways the questionnaire is utilized to support its’ aim of more person-centred care.