Animated information in an era of information overload - Can it be accessible?

Information and the way of perceiving it are important for people, especially people with lower cognitive capabilities. According to previous studies, animation has the power of communicating and delivering the required message to different cognitive levels in simple and realistic methods. This qualitative study investigates the animation's role in alleviating information overload for people with lower cognitive skills, and explores the possibilities of using the animation as an alternative tool to the current methods of overload such as pictures and text. Data was collected through conducting interviews with caretakers, testing a prototype, and the second round of interviews. The findings indicated that animation in this field was positive and could surely be used as a future tool for providing information in their context. However, some considerations should be taken into account regarding how animation should be tailored to the users, such as the cognitive level differences and customizing the animation for instance.