Professionals' perception of the needs of female victims of intimate partner violence: A vignette study

Intimate partner violence (IPV) has a high prevalence and serious consequences for the wellbeing of the victims. The impact of partner violence and the behavior of female victims continue to be poorly understood. Recently, a number of reviews have enhanced the understanding of the needs of female victims of IPV. These reviews improve the evidence base relating to IPV needs assessment and can enhance effectiveness of service provision. The aim of the current study is to review the currency of the knowledge used by social workers working with victims of IPV. We used a qualitative design in which 23 social workers from 10 IPV teams were asked to react to vignettes. Participants were asked what they perceived to be essential for understanding the women’s needs and determining an accurate treatment and guidance plan. Data were analyzed using open coding, followed by thematic analysis. Results indicate that in health services planning for battered women, service providers ask about the right domains, including: the characteristics of the relationship, social context, nature and pattern of abuse, characteristics of the female client, and—although to in a lesser degree—characteristics of the partner. Unfortunately, the sub themes within these domains are only partially considered, and sometimes superficially considered. Some topics that were not determined in the literature as relevant needs factors were seen as important by social workers, or assessed too soon, including the stay or leave question. These findings underline the realistic risk that staff members miss the actual reasons women stay with their partners or make certain choices in their help-seeking behavior. Incorrect needs assessments enhance the risk of female victims feeling unheard, and ineffective service provision, leading to care avoidance and low compliance with the services provided.