Thanks a Bundle: Improving Support and Access to Online Telecommunications Products for Consumers with Cognitive Disabilities

This report presents the results of a 2018 study conducted by an interdisciplinary research team, which was supported by the Melbourne Social Equity Institute and funded through the Australian Communications Consumer Action Network's Grants Program. The operation of the Australian Communications Consumer Action Network is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.