Explaining the negative consequences of organizational dehumanization : The mediating role of psychological need thwarting

Organizational dehumanization (OD), defined as employees' perceptions of being treated as mere tools by their organization, has been shown to negatively affect employees and organizations. To explain such detrimental effects, scholars have argued that OD might thwart employees' fundamental psychological needs. Yet, evidence of this mechanism remains empirically nonexistent. Filling this gap, this research aims at investigating the mediating role of psychological need thwarting in the relationships between OD and employees' well-being and attitudes. Based on a cross-sectional study (N = 340) and a two-wave study (3 months apart; N = 603), the results indicate that OD thwarts employees' psychological needs which are, in turn, negatively related to their well-being (psychological strains, absenteeism, and job satisfaction) and attitudes (turnover intentions and affective commitment).