Uticaj sindroma sagorevanja na profesionalne i lične kompetencije farmaceuta

Uvod: Kod farmaceuta usled prirode posla može doći do sagorevanja, što može uticati na stavove i uverenja farmaceuta o sopstvenom radu sa pacijentima, a samim tim na profesionalne i lične kompetencije, što posredno može uticati na kvalitet pružene zdravstvene usluge. Metode istraživanja: Prva faza istraživanja realizovana je primenom opservacionog Cross – Sectional istraživanja (studija preseka). U drugoj fazi istraživanje je realizovano po tipu terenske eksperimentalne prospektivne studije. Uzorak u istraživanju činilo je 514 licenciranih farmaceuta zaposlenih u apotekama na primarnom nivou zdravstvene zaštite u Srbiji. U drugoj fazi istraživanja ispitanici su razvrstani u eksperimentalnu i kontrolnu grupu metodom slučajnog izbora, prostom randomizacijom. Podaci su prikupljani korišćenjem sledećih upitnika: Upitnik za prikupljanje podataka o osnovnim socio - demografskim karakteristikama ispitanika, Maslach Burnout Inventory (MBI - HSS) namenjen za merenje sagorevanja pomagačih zanimanja, Shirom-Melamed Burnout Questionnaire (SMBQ), Skala opštih stavova i uverenja farmaceuta o sopstvenom radu sa pacijentima (SOSUF), i deo iz Nacionalnog okvira za procenu kompetencija farmaceuta koji se odnosi na profesionalne i lične kompetencije. Kulturološka adaptacija SMBQ upitnika urađena je prema ISPOR smernicama sa izvesnim modifikacijama i predlozima drugih smernica, a u cilju obezbeđenja što većeg stepena validnosti ovog procesa. Ispitane su metrijske karakteristike skala i izračunate korelacije između varijabli Rezultati: Shirom-Melamed Burnout Questionnaire za ispitivanje sindroma sagorevanja na poslu pokazala je zadovoljavajuću validnost na uzorku farmaceuta na primarnom nivou zdravstvene zaštite. Dobijene vrednosti u ovom istraživanju ukazuju na prisustvo umerenog rizika od sagorevanja kod svih ispitanih farmaceuta. Farmaceuti koji pokazuju povišeni rizik od sagorevanja na poslu imali su negativnije izražene stavove i uverenja o sopstvenom radu sa pacijentima i manje ra
Introduction: The pharmacist can be burned due to the nature of the work, which can affect the attitudes and beliefs of pharmacists about their own work with patients, and therefore professional and personal competencies, which can indirectly affect the quality of the provided health services. Methods: The first phase of the research was carried out using the Observational Cross - Sectional Research. In the second phase, the research was carried out according to the type of field experimental prospective studies. The sample in the survey consisted of 514 licensed pharmacists employed in pharmacies at the primary level of health care in Serbia. In the second phase of the study, respondents were classified into an experimental and control group by random selection. The data were collected using the following questionnaires: Questionnaire for collecting data on the basic socio - demographic characteristics of the respondents, Maslach Burnout Inventory (MBI - HSS) for measuring the burnout of helping professions, Shirom - Melamed Burnout Questionnaire (SMBQ), the scale of general attitudes and beliefs of pharmacists own work with patients (SOSUF), and a part of the National Competence Assessment Framework for Pharmacists, which relates to professional and personal competencies. The cultural adaptation of SMBQ questionnaires was made according to ISPOR guidelines with certain modifications and proposals of other guidelines, in order to ensure the highest degree of validity of this process. The metric characteristics of the scale and calculated correlations between variables were examined. Results: Shirom - Melamed Burnout Questionnaire for testing job burnout syndrome showed satisfactory validity on a sample of pharmacists at the primary level of health care. The values obtained in this study indicate the presence of moderate burning risks in all pharmacists examined. Pharmacists with increased risk of job burnout had more negative attitudes and beliefs about their own w