Understanding information system innovation: Moving beyond adoption and diffusion

The ongoing introduction of new information technology and the wide range of opportunities it provides to individuals and organizations makes information system innovation a prominent theme for practitioners and researchers. However, information system research has predominantly focused on the adoption and diffusion of information technology, as opposed to the discovery and development of new ideas for how information technology can enable or drive business innovation. To address this gap, this paper conducted a literature review into business innovation (and related notions of organizational and administrative innovation) as it has been studied within the IS discipline. The contribution of this paper is that it presents ten important factors which influence business innovation with information technology. This review can provide guidance to decision makers in organizations that use new information technology to improve or transform their business.