A DRDC Management Accountability Framework

Defence Research and Development Canada (DRDC), a special operating agency of the Department of National Defence, contracted Dalhousie University to support the development of a management accountability framework (MAF) as part of DRDC's EXPEDITION 09 organizational change project. The DRDC MAF used the Treasury Board MAF as a model, with Expectations, Indicators and Measures tiers. The proposed DRDC MAF reflects the DRDC vernacular and utilizes a survey instrument to assess managerial cadre performance directly, rather than using policies and standard operating procedures as proxies for organizational performance. Pilot studies were used to test the survey instrument approach against the six core elements of the DRDC MAF: Policy and Programs; People; Service; Risk Management; Stewardship; and Accountability. The results of the pilot studies confirm the feasibility of the survey-based approach and provide a first assessment of DRDC's organizational performance against indicators for the elements of the proposed DRDC MAF.
The original document contains color images.