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Lessons from today's big CRM-related lawsuits

Source :
Report on Customer Relationship Management. Feb, 2003, 1
Publication Year :
2003

Abstract

In our litigation-happy society, it should come as no surprise that CRM has inspired more than a few lawsuits, especially in a field where you deal with vendors for whom [...]

Details

ISSN :
15384934
Database :
Gale General OneFile
Journal :
Report on Customer Relationship Management
Publication Type :
News
Accession number :
edsgcl.97132651