Good isn't good enough any more; competition has forced telephone companies to take a good look at themselves and make some changes in the way they do business

Authors :: Gonka, Dennis W.
Source :: Telephony. November 5, 1990, Vol. 219 Issue 20, p38, 4 p.
Publication Year :: 1990
Abstract: Good isn't good enough anymore Today's users demand feature-flexible communications systems that deliver top-notch services over highly reliable networks. And don't kid yourself--these savvy shoppers what to get the best […]

Subjects :: Company business management
Telephone system
Telephone company
Quality control
AT&T Illinois -- Quality management -- Services -- Management
Regional Bell Operating Companies -- Services
Telephone systems -- Evaluation -- Quality management -- Services
Telecommunications services industry
Quality control -- Management -- Evaluation -- Services
Reliability

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