Keep your eye on IP telephony: UC systems, which already come with built-in IP integration, are gradually taking on the characteristics of a more distributed, embedded architecture that fits nicely wihin the peer-to-peer, software-driven, Web-enabled networking that IP allows. (Enterprise Messaging)

The parallel but closely related IP telephony trend is having a major impact on the Unified Communications (UC) market. So-called IP 'soft phones,' for example, can reside nearly anywhere, be […]