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Call Centre Finance 101: securing the funding you need to succeed. (Case Study)

Authors :
Minnucci, Jay
Source :
International Journal of Call Centre Management. Sept-Oct, 2001, Vol. 4 Issue 1, p47, 10 p.
Publication Year :
2001

Abstract

Abstract: The success of a call centre is highly dependent on getting adequate funding for staff and technology requirements. Despite this fact, many call centre leaders do not fully comprehend [...]

Details

Language :
English
ISSN :
14631415
Volume :
4
Issue :
1
Database :
Gale General OneFile
Journal :
International Journal of Call Centre Management
Publication Type :
Periodical
Accession number :
edsgcl.89430520