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European Contact Centers Turn to Advanced CX Tools to Reduce Turnover, According to Information Services Group

Source :
Internet Business News. October 14, 2024
Publication Year :
2024

Abstract

INTERNET BUSINESS NEWS-(C)1995-2024 M2 COMMUNICATIONS Enterprises in Europe are seeking provider support and solutions that offer analytics, omnichannel engagement and personalization to enhance both the customer experience and contact center [...]

Details

Language :
English
ISSN :
13639919
Database :
Gale General OneFile
Journal :
Internet Business News
Publication Type :
Periodical
Accession number :
edsgcl.812180604