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Service Firms Focus On The More Practical -- Companies take advantage of Internet, intranet to boost customer satisfaction

Authors :
Semilof, Margie
Source :
InternetWeek. Oct 15, 2001, p27
Publication Year :
2001

Abstract

Telecommunications providers, utilities and media companies may vary in their approaches to e-business, depending on the particular services they sell. But they all share one goal: squeezing returns out of […]

Details

ISSN :
10969969
Database :
Gale General OneFile
Journal :
InternetWeek
Publication Type :
Periodical
Accession number :
edsgcl.79131220