Delay and distortion: tactic influences on performance appraisal effectiveness

A laboratory study of performance appraisal delay and distortion (a) investigated the effects of rater gender, performance level, and feedback requirement, and (b) defined feedback delay as the separate components of appraisal delay and feedback session scheduling delay. Subjects were 64 university business students who had at least 6 months of supervisory experience. Female raters delayed longer when conducting performance appraisals and when scheduling feedback sessions with subordinates, and more positively distorted ratings than did male raters. Moderately low performers were evaluated and scheduled for feedback sessions later, and were evaluated with more positive distortion then were moderately high performers. When required to provide feedback, raters delayed longer appraising performance and distorted ratings more positively. Significant interactions suggest that when feedback is required, female raters may delay appraisals, delay scheduling feedback sessions, and more positively distort their ratings of performance, particularly when rating low performers. (Reprinted by permission of the publisher.)