Cite
Branding goes beyond ads: customer service counts, too
MLA
Rothenberg, Randall. “Branding Goes beyond Ads: Customer Service Counts, Too.” Advertising Age, vol. 71, Dec. 2000, p. 36. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.68144703&authtype=sso&custid=ns315887.
APA
Rothenberg, R. (2000, December 11). Branding goes beyond ads: customer service counts, too. Advertising Age, 71, 36.
Chicago
Rothenberg, Randall. 2000. “Branding Goes beyond Ads: Customer Service Counts, Too.” Advertising Age, December 11. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.68144703&authtype=sso&custid=ns315887.