DESIGNING FOR TRUST: USING HUMAN-CENTERED DESIGN TO REBUILD TRUST AND IMPROVE MISSION IMPACT

Authors :: Freckmann, Amy
Fishman, Tiffany Dovey
Krawiec, R.J.
Smith, Kenneth J.
Source :: Policy & Practice. June, 2021, Vol. 79 Issue 3, p16, 4 p.
Publication Year :: 2021
Abstract: Trust is what brings us, as humans, together. It's the essential bond that underpins the relationships we have with one another, but also the relationships we have with government agencies [...]

Subjects :: United States. Department of Health and Human Services -- Powers and duties
Social service -- Political aspects
Federalism -- Public opinion
Government accountability -- Social aspects -- Political aspects
Business
Government
Sociology and social work

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