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DESIGNING FOR TRUST: USING HUMAN-CENTERED DESIGN TO REBUILD TRUST AND IMPROVE MISSION IMPACT

Authors :
Freckmann, Amy
Fishman, Tiffany Dovey
Krawiec, R.J.
Smith, Kenneth J.
Source :
Policy & Practice. June, 2021, Vol. 79 Issue 3, p16, 4 p.
Publication Year :
2021

Abstract

Trust is what brings us, as humans, together. It's the essential bond that underpins the relationships we have with one another, but also the relationships we have with government agencies [...]

Details

Language :
English
ISSN :
1520801X
Volume :
79
Issue :
3
Database :
Gale General OneFile
Journal :
Policy & Practice
Publication Type :
Academic Journal
Accession number :
edsgcl.671757733