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Customer Training Drives Loyalty: Companies are turning to training to retain customers and increase brand awareness

Authors :
Thompson, Derrick
Source :
TD Magazine. September, 2020, Vol. 74 Issue 9, p7, 1 p.
Publication Year :
2020

Abstract

While employee training and development is recognized as a critical factor of business success, Thought Industries' 2020 State of Customer Training: An Integral Driver to Business Success report suggests that [...]

Details

Language :
English
ISSN :
23740663
Volume :
74
Issue :
9
Database :
Gale General OneFile
Journal :
TD Magazine
Publication Type :
Periodical
Accession number :
edsgcl.635546250