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Craving Relief, Early Tax Filers Are Frustrated

Authors :
Bernard, Tara Siegel
Source :
The New York Times. February 13, 2019, A1
Publication Year :
2019

Abstract

The tax preparers at H&R Block had to take a new class before their busy season started this year: empathy training.They listened to a mock exchange between an employee and [...]

Details

Language :
English
ISSN :
03624331
Database :
Gale General OneFile
Journal :
The New York Times
Publication Type :
News
Accession number :
edsgcl.573834383