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American Customer Satisfaction Index Brings Out 2018 Travel Report

Source :
Entertainment Close-up. April 28, 2018
Publication Year :
2018

Abstract

After a year of customer service crises and rising ticket prices, customer satisfaction with airlines drops 2.7 percent year over year to a score of 73 on a scale of [...]

Details

Language :
English
Database :
Gale General OneFile
Journal :
Entertainment Close-up
Publication Type :
Periodical
Accession number :
edsgcl.536526307