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Training mission

Source :
Automotive News. August 6, 2012, Vol. 86 Issue 6528, 0003
Publication Year :
2012

Abstract

Mercedes-Benz USA's plan for improving customer experience at dealerships -- Create a customer experience department -- Provide extensive training for dealership employees -- Tie more of the dealer profit margin [...]

Details

Language :
English
ISSN :
00051551
Volume :
86
Issue :
6528
Database :
Gale General OneFile
Journal :
Automotive News
Publication Type :
Periodical
Accession number :
edsgcl.299034342