Making sense through face: identity and social interaction in a consultancy task force

Authors :: Patriotta, Gerardo
Spedale, Simona
Source :: Organization Studies. Nov, 2009, Vol. 30 Issue 11, p1227, 22 p.
Publication Year :: 2009
Abstract: Face games are used by the study to determine sense-making in a consultancy task force. Findings show the role of early impressions on hindering further exchanges and group sense-making results and the impact of participants' ability in creating interaction orders towards a working consensus.

Subjects :: Organizational behavior -- Research
Interpersonal relations -- Management
Company business management
Business
Business, general

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