Reaching out and touching customers

Tacoma,WA-based Gerrish Bearing Co has achieved growth in the distribution business for power transmissions when the company adopted a relationship-based approach to its customers. Gerrish, which provides a genuine family ambiance and personalized service to its customers, has a self-starting staff and has a low employee turnover. The company makes sure that employees are provided generous retirement plans and completely-paid health insurance.
Tucked under the 11th Street Bridge in Tacoma, Washington's tide flats industrial area is the Gerrish Bearing Company, a living slice of power transmission distribution history. While many businesses -- [...]