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Panic at the help desk

Authors :
Whiting, Rick
Source :
Software Magazine. October, 1997, Vol. 17 Issue 11, p92, 4 p.
Publication Year :
1997

Abstract

New technologies, more users, and new responsibilities are forcing many organizations to reorganize their ser-support teams Willamette Industries Inc. once had an in-house, five-person help desk that, frankly, often wasn't […]

Subjects

Subjects :
Help desk services

Details

Language :
English
ISSN :
08978085
Volume :
17
Issue :
11
Database :
Gale General OneFile
Journal :
Software Magazine
Publication Type :
Periodical
Accession number :
edsgcl.20212255