Involve employees at every level of strategic planning

A participatory method of strategic planning is given focus in the light of the changing business environment and demands. The Search Conference method enables the organization to elicit the participation of a large group to collectively plan a business strategy which will be implemented by the members themselves. Xerox has undergone a major restructuring of field operations which resulted in downsizing. The organization established a Search Conference participated in by management and staff to evaluate performance and develop action plans for improvement.