Measuring manufacturing work group autonomy

The increasing use of autonomous work groups in manufacturing industries has been accompanied by a growing confusion over exactly what group autonomy connotes. Our intent in this paper is to provide clarity to the quantitative measurement of work group autonomy. An examination of classic case studies from the group literature reveals how group autonomy has been conceptualized over time, while highlighting the absence of more modern-day concerns in areas such as equipment maintenance and quality improvement. In attempting to objectively assess the degree of autonomy held by work groups both in the classic studies and in a modern high-technology industry, we find that the existing measurement instrument fails at the latter. A new more finely grained measuring instrument is introduced that covers decisions in the areas of methods, scheduling, task allocation, resource allocation and management, goals, and boundary management. Items on the instrument address topics in performance evaluation, training, equipment maintenance, group membership, and production, among others. Index Terms - Autonomy, manufacturing, measurement, team, work group.