Power to the people: from store-level associates to top-level managers, Kmart is taking an active, nurturing stance

Kmart is redeveloping its human resources policies throughout the chain. More than 2,000 store managers from all its stores got together for the first time in the discount chain's history in Sep 1996. They met to discuss ways to do their jobs betters. This meeting was an attempt by executives to ensure store managers that their careers were important.
For five days this past September, Kmart's 2,000-plus store managers did something unprecedented in the company's 35-year history: They all met in one place at one time to learn how [...]