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Second mile style: Chick-fil-A wants its associates to go the extra mile in serving customers and look and feel good in the process

Authors :
Gordon, Jay
Source :
Uniforms. July-August, 2008, Vol. 2 Issue 4, p30, 6 p.
Publication Year :
2008

Abstract

Chick-fil-A is a nearly $3 billion company that is arguably one of the best-run in the restaurant business, with average unit sales that are well above most of its rivals. [...]

Details

Language :
English
ISSN :
19386222
Volume :
2
Issue :
4
Database :
Gale General OneFile
Journal :
Uniforms
Publication Type :
Periodical
Accession number :
edsgcl.188525429