Task analysis for computer-aided design (CAD) at a keystroke level

The purpose of this research was to develop a new model to describe and predict a computerized task. AutoCAD was utilized as the experimental tool to collect operating procedure and time data at a keystroke level for a computer aided design (CAD) task. Six undergraduate students participated in the experiment. They were required to complete one simple and one complex engineering drawing. A model which characterized the task performance by software commands and predicted task execution time using keystroke-level model operators was proposed and applied to the analysis of the dialogue data. This task parameter model adopted software commands, e.g. LINE, OFFSET in AutoCAD, to describe the function of a task unit and used up to five parameters to indicate the number of keystrokes, chosen function for a command, and ways of starting and ending a command. Each task unit in the task parameter model can be replaced by a number of primitive operators as in the keystroke level model to predict the task execution time. The observed task execution times of all task units were found to be highly correlated with the task execution times predicted by the keystroke level model. Therefore, the task parameter model was proved to be a usable analytical tool for evaluating the human-computer interface (HCI). Keywords: task analysis, GOMS model, computer-aided design (CAD)