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Learning to just say 'no': your success depends on denying customers full control

Authors :
Post, Brian
Source :
Residential System. June, 2008, Vol. 9 Issue 6, 70
Publication Year :
2008

Abstract

When we started our company, we never said 'no' to our clients. The word, literally, was not part of our vocabulary. Even when we decided to change this approach, it [...]

Details

Language :
English
ISSN :
15287858
Volume :
9
Issue :
6
Database :
Gale General OneFile
Journal :
Residential System
Publication Type :
Periodical
Accession number :
edsgcl.181815438