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Yearning for e-learning? the pros and cons of the virtual classroom for your call center
- Source :
- Customer Interaction Solutions. June, 2008, Vol. 27 Issue 1, p36, 2 p.
- Publication Year :
- 2008
-
Abstract
- Call center professionals today face a mind-numbing array of training choices. You can choose from dozens of traditional classroom seminars on a wide variety of topics. Or take a class […]
- Subjects :
- Call centers -- Training
Online education -- Training
Subjects
Details
- Language :
- English
- ISSN :
- 15333078
- Volume :
- 27
- Issue :
- 1
- Database :
- Gale General OneFile
- Journal :
- Customer Interaction Solutions
- Publication Type :
- Periodical
- Accession number :
- edsgcl.180638528