Organizational resiliency: how top-performing hospitals respond to setbacks in improving quality of cardiac care

Authors :: Webster, Tashonna R.
Curry, Leslie
Berg, David
Radford, Martha
Krumholz, Harlan M.
Bradley, Elizabeth H.
Merz, Stephen M.
Source :: Journal of Healthcare Management. May-June, 2008, Vol. 53 Issue 3, p169, 14 p.
Publication Year :: 2008
Abstract: EXECUTIVE SUMMARY Despite substantial improvement in recent years in hospital performance in many quality measures for acute myocardial infarction (AMI), national performance lags in a key publicly reported quality indicator [...]

Subjects :: Company business management
Heart attack -- Research
Heart attack -- Management
Hospitals -- United States
Hospitals -- Quality management
Corporate culture -- Analysis
Corporate culture -- Influence
Patients -- Care and treatment

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