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The morphing of customer service
- Source :
- Management Review. December 1995, Vol. 84 Issue 12, p13, 6 p.
- Publication Year :
- 1995
-
Abstract
- Are you getting the results you want out of your customer service initiatives? Here's why so many earnest companies fail to produce loyal customers in the end. Are your customers [...]
Details
- Language :
- English
- ISSN :
- 00251895
- Volume :
- 84
- Issue :
- 12
- Database :
- Gale General OneFile
- Journal :
- Management Review
- Publication Type :
- Periodical
- Accession number :
- edsgcl.17804972