Direct, indirect, and controlled observation and rating accuracy

Videotaping of assessment center exercises has become an increasingly common practice, yet little is known about the impact of video technology on rating accuracy. This study compared ratings of a group discussion made after live observation (direct), after viewing a video (indirect), or after viewing a video with opportunities to pause and rewind (controlled). Results indicated some differences in observational accuracy but not in rating accuracy. Implications for the use of video technology in assessment centers are discussed. (Reprinted by permission of the publisher.)