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It's all coming 2.Ogether: as 2007 ends, and 2008 looms ahead of us, patterns are beginning to emerge: the future of business may not be in the hands of the executives, but those of the customer instead. And yet, hasn't it always been that way?

Authors :
Lager, Marshall
Source :
CRM Magazine. December, 2007, Vol. 11 Issue 12, p22, 6 p.
Publication Year :
2007

Abstract

We face the start of a new year more than halfway through a decade of significant change. We've seen companies come and go; we've seen the Web mature; we've seen […]

Details

Language :
English
ISSN :
15298728
Volume :
11
Issue :
12
Database :
Gale General OneFile
Journal :
CRM Magazine
Publication Type :
Periodical
Accession number :
edsgcl.175547514