The latest on listening to customers BOOK REVIEW HIDDEN IN PLAIN SIGHT: It worked for Amazon and the iPod but will adopting the perspective of purchasers work for Tesco in the US, asks Jonathan Birchall

Authors :: Birchall, Jonathan
Source :: The Financial Times. April 11, 2007, 10
Publication Year :: 2007
Abstract: Tesco, the UK's biggest supermarket chain, is about to launch a 'new and exciting concept in retail' in the US. When its Fresh & Easy stores open later this year, [...]

Subjects :: Wal-Mart Stores Inc. -- Customer relations
Tesco PLC -- Customer relations
Discount stores -- Customer relations
Supermarkets -- Customer relations
MP3 players
MP3 player/device
Banking, finance and accounting industries
Business
Business, international

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