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The 'E' Factor

Authors :
McKee, Gary R.
Source :
Dealer Business. Oct, 1994, Vol. 29 Issue 2, p59, 1 p.
Publication Year :
1994

Abstract

CSI, ESI, CEI and EEI: some of these are common acronyms in our business. Others may be new to you. CSI is, of course, the best known. Customer Satisfaction Index [...]

Details

ISSN :
10708294
Volume :
29
Issue :
2
Database :
Gale General OneFile
Journal :
Dealer Business
Publication Type :
Periodical
Accession number :
edsgcl.15847523