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The 'E' Factor
- Source :
- Dealer Business. Oct, 1994, Vol. 29 Issue 2, p59, 1 p.
- Publication Year :
- 1994
-
Abstract
- CSI, ESI, CEI and EEI: some of these are common acronyms in our business. Others may be new to you. CSI is, of course, the best known. Customer Satisfaction Index [...]
Details
- ISSN :
- 10708294
- Volume :
- 29
- Issue :
- 2
- Database :
- Gale General OneFile
- Journal :
- Dealer Business
- Publication Type :
- Periodical
- Accession number :
- edsgcl.15847523