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Turn your call center into a powerful marketing force

Authors :
Walsh, Dean
Source :
DM News. June 5, 2006, Vol. 28 Issue 21, p14, 1 p.
Publication Year :
2006

Abstract

Strategies to turn call centers into profit-generating, marketing enterprises by imparting sales training are presented.

Subjects

Subjects :
Call centers -- Marketing
Call centers -- Human resource management
Marketing management -- Economic aspects
Marketing management -- Methods
Sales personnel -- Training
Company marketing practices
Company personnel management
Business
Construction and materials industries

Details

Language :
English
ISSN :
01943588
Volume :
28
Issue :
21
Database :
Gale General OneFile
Journal :
DM News
Publication Type :
Periodical
Accession number :
edsgcl.148442147

Tools

Authors Abstract Subjects Details